Description
With Oracle's PeopleSoft Enterprise Support for Customer Self Service capabilities, customers are able to solve problems, update account information, and check the status of service requests whenever and wherever they want. At the same time, service organizations are able to reach more customers and increase satisfaction while reducing live-agent intervention and related costs. You can deploy a secure self-service portal that allows customers to choose from Oracle's PeopleSoft solutions, third-party applications, and external content.